User agreement

1. Definition of terms

1.1. User Agreement – the procedure for placing an order, paying for goods, delivering goods, returning goods, liability for an unscrupulous order and all other rules for using the Seller’s Online Store.

1.2. Seller – the online store skif-knives.com

1.3. Buyer – a capable individual who has reached the age of 18, who places an order to purchase goods presented on the Seller’s Online Store website, or a legal entity or an individual entrepreneur.

1.4. Online Store – the Seller’s website at skif-knives.com, created for the purpose of retail and wholesale purchase and sale of goods on the basis of the Buyer’s familiarization with the description of the Goods offered by the Seller via the Internet.

1.5. Goods or Services – the object of the agreement between the parties, which was selected by the Buyer on the Online Store website and placed in the cart, or already purchased by the Buyer from the Seller remotely.

2. Subject of the Agreement

2.1. The Seller undertakes to transfer ownership of the Goods to the Buyer, and the Buyer undertakes to pay for and accept the Goods under the terms of this Agreement.

2.2. The date of conclusion of the User Agreement and the moment of full and unconditional acceptance by the Buyer of the terms of the Agreement shall be the date of completion by the Buyer of the order form located on the website of the Online Store, provided that the Buyer receives an order confirmation from the Seller in electronic form.

3. Ordering

3.1. The Buyer independently places an order in the Online Store through the "Cart" form or by placing an order by phone number specified in the contacts section of the Online Store, or by e-mail and other means of communication.

3.2. The Seller has the right to refuse to transfer the order to the Buyer if the information specified by the Buyer when placing the order is incomplete or raises suspicion of its validity.

3.3. When placing an order on the Online Store website, the Buyer undertakes to provide the following mandatory information necessary for the Seller to fulfill the order:

3.3.1. last name, first name of the Buyer;

3.3.2. address to which the Goods should be delivered (if delivery to the Buyer's address);

3.3.3. contact phone number;

3.3.4. Identification code for a legal entity or individual entrepreneur.

3.4. The name, quantity, article number, price of the Goods selected by the Buyer are indicated in the Buyer's basket on the Online Store website.

3.5. The Buyer agrees that the data in the description of the Goods, as well as the images of the Goods on the Online Store website are for informational purposes only, and that the manufacturer reserves the right to make changes to the characteristics, configuration, hardware and software of the Goods at its discretion without prior notification to the Parties to this Agreement.

3.6. If any of the Parties to the Agreement requires additional information, it has the right to request it from the other Party.

3.7. The Buyer is responsible for the accuracy of the information provided when placing an Order.

3.8. By accepting the terms of this Agreement (the proposed terms of purchase of the Goods), by placing an Order, the Buyer confirms the following:

a) The Buyer is fully and completely familiar with and agrees with the terms and conditions specified on the Site in the sections: Payment and Delivery, Warranty and Service.

b) he gives permission to collect, process and transfer personal data, the permission to process personal data is valid throughout the entire term of the Agreement, as well as for an unlimited period after its expiration. In addition, by agreeing to the terms of this Agreement, the Buyer confirms that he is informed (without additional notice) of the rights established by the Law of Ukraine "On Personal Data Protection", of the purposes of data collection, and that his personal data is transferred to the Seller in order to be able to fulfill the terms of this Agreement, to be able to make mutual settlements, as well as to receive invoices, acts and other documents. The Buyer also agrees that the Seller has the right to provide access to and transfer his personal data to third parties without any additional notice to the Buyer for the purpose of fulfilling the Buyer's order. The extent of the Buyer's rights as a personal data subject in accordance with the Law of Ukraine "On Personal Data Protection" is known and understood by him.

4. Price and Delivery of Goods

4.1 Prices for Goods and services are determined by the Seller independently and indicated on the website of the Online Store. All prices for Goods and services are indicated on the website in hryvnias including VAT.

4.2 Prices for Goods and services may be changed by the Seller unilaterally depending on market conditions. At the same time, the price of a single unit of Goods, the cost of which is paid by the Buyer in full, cannot be changed by the Seller unilaterally.

4.3. The cost of the Goods, which is indicated on the website of the Online Store, does not include the cost of delivering the Goods to the Buyer. The Buyer pays the cost of delivering the Goods in accordance with the current tariffs of delivery services (carriers) directly to the delivery service (carrier) chosen by him.

4.4. The Buyer's obligations to pay for the Goods are considered fulfilled from the moment the Seller receives funds to his account.

4.5. Settlements between the Seller and the Buyer for the Goods are made by the methods specified on the website of the Online Store in the Payment and Delivery section.

4.6. Upon receipt of the Goods, the Buyer must, in the presence of a representative of the delivery service (carrier), check the conformity of the Goods with the qualitative and quantitative characteristics (product name, quantity, completeness, expiration date).

4.7. After the Buyer or his representative receives the Goods, claims regarding the quantity, completeness and type of the Goods are not accepted.

4.8. The right of ownership and the risk of accidental loss or damage to the Goods shall pass to the Buyer or his Representative from the moment the Buyer receives the Goods in the city of delivery of the Goods upon independent delivery of the Goods from the Seller, or upon transfer of the Goods by the Seller to the delivery service (carrier) selected by the Buyer.

5. Rights and Obligations of the Parties

5.1. The Seller is obliged to:

5.1.1. Transfer the goods to the Buyer in accordance with the terms of this Agreement and the Buyer's order.

5.1.2. Not to disclose any private information about the Buyer and not to provide access to this information to third parties, except for cases provided for by law and during the execution of the Buyer's Order.

5.2. The Seller has the right to:

5.2.1 Change the terms of this Agreement, as well as the prices for the Goods and services, unilaterally, by posting them on the Online Store website. All changes come into force from the moment of their publication.

5.3 The Buyer undertakes:

5.3.1 Before agreeing to the User Agreement, familiarize yourself with its content, terms and prices offered by the Seller on the Online Store website.

5.3.2 In order for the Seller to fulfill its obligations to the Buyer, the latter must provide all necessary data that uniquely identifies him as the Buyer and is sufficient for the delivery of the ordered Goods to the Buyer.

6. Return of Goods

6.1. The Buyer has the right to return to the Seller non-food goods of proper quality, if the goods did not satisfy him in shape, dimensions, style, color, size or for other reasons cannot be used by him for its intended purpose. The Buyer has the right to return goods of proper quality within 14 (fourteen) days, excluding the day of purchase. The return of goods of proper quality is carried out if it was not used and if its presentation, consumer properties, packaging, seals, labels, as well as the settlement document issued to the Buyer for payment for the Goods are preserved. The list of goods that are not subject to return on the grounds provided for in this clause is approved by the Cabinet of Ministers of Ukraine.

6.2. The Buyer is refunded the cost of goods of proper quality within 30 (thirty) calendar days from the moment of receipt of such Goods by the Seller, subject to compliance with the requirements provided for in clause 6.1. of the Agreement and the current legislation of Ukraine.

6.3. The cost of the goods is subject to refund by bank transfer to the Buyer's personal account.

6.4. In the event of defects in the Goods being discovered during the established warranty period, the Buyer personally, in accordance with the procedure and within the terms established by the legislation of Ukraine, has the right to present to the Seller the requirements stipulated by the Law of Ukraine "On Protection of Consumer Rights". When presenting requirements for free elimination of defects, the term for their elimination is counted from the date of receipt of the Goods by the Seller at its disposal and physical access to such Goods.

6.5. Consideration of the requirements stipulated by the Law of Ukraine "On Protection of Consumer Rights" is carried out by the Seller provided that the Buyer provides documents stipulated by the current legislation of Ukraine. The Seller is not responsible for defects in the Goods that arose after its transfer to the Buyer as a result of the Buyer's violation of the rules for use or storage of the Goods, actions of third parties or force majeure.

6.6. The Buyer does not have the right to refuse goods of proper quality that have individually defined properties, if the specified goods can be used exclusively by the Buyer who purchased it. Confirmation that the goods have individually defined properties is the difference in the dimensions of the goods and other characteristics specified in the Online Store.

6.7. The return of goods, in cases provided for by law and this Agreement, is carried out at the address specified on the website in the Contacts section.

7. Liability

7.1. The Seller is not liable for damage caused to the Buyer or third parties as a result of improper installation, use, storage of the Goods purchased from the Seller.

7.2. The Seller is not liable for improper, untimely fulfillment of Orders and its obligations in the event that the Buyer provides inaccurate or erroneous information.

7.3. The Seller and the Buyer are responsible for the fulfillment of their obligations in accordance with the current legislation of Ukraine and the provisions of this Agreement.

7.4. The Seller or the Buyer are exempt from liability for full or partial failure to fulfill their obligations if the failure is a consequence of force majeure circumstances such as: war or hostilities, earthquake, flood, fire and other natural disasters that arose regardless of the will of the Seller and / or the Buyer after the conclusion of this Agreement. A Party that is unable to fulfill its obligations shall immediately notify the other Party thereof.

8. Other Terms

8.1. This Agreement is concluded on the territory of Ukraine and is valid in accordance with the current legislation of Ukraine.

8.2. All disputes arising between the Buyer and the Seller shall be resolved through negotiations. In the event of failure to resolve the dispute through negotiations, the Buyer and/or the Seller shall have the right to apply for resolution of the dispute to the judicial authorities in accordance with the current legislation of Ukraine.

8.3. The Seller shall have the right to make amendments to this Agreement unilaterally, as provided for in clause 5.2.1. of the Agreement.